SOLVED’s Privacy Policy

School relationships require trust. SOLVED Consulting is committed to protecting your privacy and security, and gives you control over your information. This is fundamental to our mission, and our business. Here are our promises to you:

  • We don’t share any of your information or students’ information with advertisers or marketers.
  • We don’t own anything you add to SOLVED products or services: you do.
  • We use the latest security best practices to protect you at all times.
  • We are compliant with COPPA and FERPA
  • We will notify you if we make any changes to our practices.
  • We don’t: sell or rent any personal information; (ii) process personal information for advertising purposes or serve advertisements in the Services; (iii) display your personal information to other users without your permission; or (iv) retain personal information materially beyond the time period required to provide our Services to you and others (other than for backups and any legal holds).
  • We use Google Cloud/Workspace to host most student data. Google designed Google Workspace to meet stringent privacy and security standards based on industry best practices. In addition to strong contractual commitments regarding data ownership, data use, security, transparency, and accountability, Google gives us the tools we need to help meet our compliance and reporting requirements. To learn more about Google Data policies, click here.
  • We use Salesforce Cloud to host some student data. Salesforce.com's services are certified as compliant with some of the most rigorous, industry-accepted security, privacy, and reliability standards, including FERPA and HIPAA. To learn more about the Salesforce FERPA compliance standards, click here.
  • We use Apple App Store to host our iOS based apps. Apple’s app screening process ensures that “When you deploy devices, services, and apps for education, you must comply with applicable privacy laws and regulations, such as the Family Educational Rights and Privacy Act (FERPA) and Children’s Online Privacy Protection Act (COPPA) in the United States, or the General Data Privacy Regulation (GDPR) in the European Union.” and states that “Security and privacy are fundamental to the design of all Apple hardware, software, and services. Apple takes an integrated approach to ensure that every aspect of the experience has security and privacy built in. This approach considers the privacy and security of all users, including those within an education setting such as teachers, faculty, staff, and students.” All of our products hosted by Apple App Store are in compliance with these regulations. More information can be found here.​
  • We ensure that all employees, contractors and/or subcontractors sign an NDA to ensure compliance with all legal and company policies regarding data privacy.
  • We ensure users can delete their data from our systems. Users can simply submit their deletion request via email to admin@solvedconsulting.com and our team will promptly review and process their request in accordance with applicable data protection laws. Upon verification of the user's identity, SOLVED will permanently delete the user's data from its databases, ensuring that it is no longer retained or accessible. SOLVED will also provide written confirmation once the deletion is complete. Please note that certain data may be retained for legal or legitimate business purposes, but SOLVED will inform its users of any such instances.

This Privacy Policy is meant to help you understand what information we collect and how it is used and shared.  We take your privacy seriously and hope that you will take the time to continue reading this policy to learn more about how we keep your personal information private and safe.This policy does not apply to services offered by other third parties, including products or sites that may be accessible from our services.  This policy was written in English (US). To the extent any translated version of this policy conflicts with the English version, the English version controls.

Read the Full policy

SOLVED is a proud member of the Ed-Fi alliance https://www.ed-fi.org/

Ed Fi Allience Logo

Ed-Fi brings together all of a school district’s data onto a single, secure platform—making it possible to have a complete view of what’s happening across every classroom. Now, district administrators, academic officers, and superintendents can make fully-informed decisions.
How Ed-Fi Improves District DecisionsSchool districts sit atop millions of data points. As more technology makes its way into the classroom, teachers are taking advantage of it—using apps and software to manage curriculum, grades, social and emotional learning, etc.
And so, over the course of their academic career, each student collects countless pieces of information.
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​Imagine if a school district could bring all of that information into view.

  • Imagine if administrators could ask big questions about student performance and get instant answers.
  • Imagine if principals could instantly identify trends in their schools.
  • Imagine if teachers could see—accurately and quickly—how best to deliver personalized learning to every student.

Simply put, Ed-Fi unlocks imagination.
How Student Data Was Handled (Before Ed-Fi)Until now, every piece of educational technology—every spreadsheet, software, app, and student information system—has stored data in its own unique, completely disconnected way.

Consider the idea of “learning mastery”:Teachers want to know whether their students are mastering particular topics. For each test they administer, teachers must record which students master the test’s objective. This helps them craft their lesson plans and give extra attention to students who are struggling with specific concepts. But getting there requires compiling a massive spreadsheet for every quiz, test, or project. It’s a time-consuming chore. Errors are easy to make. And whatever insights the spreadsheet may offer are usually trapped in an incomprehensible jumble of numbers and names.

Trying to integrate these two standalone systems has long been a technical nightmare. Inaccuracies abound. Huge data gaps remain. And the time spent cobbling together a data integration is expensive and inefficient.

Your Data is Always Your DataEd-Fi will never have access to your educational information. Each school district will retain complete control and possession of its data at all times. Ed-Fi is as a simple framework allowing district data systems connect in a seamless way.

Your Data is SecurePrivacy and security our Ed-Fi’s top priorities.
Before any enhancements are made to the Ed-Fi Data Standard or technology solutions, the first question we ask is: Will data remain completely secure?

Use the Technology You PreferOnce a school district adopts the Ed-Fi Data Standard, they can empower teachers to select the technology they want to use in the classroom. Because all data is recorded the same way, Ed-Fi frees up districts, principals, and teachers to pick the best tools available without worrying about whether it “fits.

Last Revised September, 2023

SOLVED IS A PROUD MEMBER OF ED-FI ALLIANCE

About Ed-Fi Alliance

Ed-Fi brings together all of a school district’s data onto a single, secure platform—making it possible to have a complete view of what’s happening across every classroom. Now, district administrators, academic officers, and superintendents can make fully-informed decisions.How Ed-Fi Improves District DecisionsSchool districts sit atop millions of data points. As more technology makes its way into the classroom, teachers are taking advantage of it—using apps and software to manage curriculum, grades, social and emotional learning, etc.And so, over the course of their academic career, each student collects countless pieces of information. ​Imagine if a school district could bring all of that information into view.

  • Imagine if administrators could ask big questions about student performance and get instant answers.
  • Imagine if principals could instantly identify trends in their schools.
  • Imagine if teachers could see—accurately and quickly—how best to deliver personalized learning to every student.

Your Data is Always Your DataEd-Fi will never have access to your educational information. Each school district will retain complete control and possession of its data at all times. Ed-Fi is as a simple framework allowing district data systems connect in a seamless way.Your Data is SecurePrivacy and security our Ed-Fi’s top priorities.Before any enhancements are made to the Ed-Fi Data Standard or technology solutions, the first question we ask is: Will data remain completely secure?Use the Technology You PreferOnce a school district adopts the Ed-Fi Data Standard, they can empower teachers to select the technology they want to use in the classroom. Because all data is recorded the same way, Ed-Fi frees up districts, principals, and teachers to pick the best tools available without worrying about whether it “fits.